Customer Account Representative

$30,056 - $35,360/Yr

Rent-A-Center - Xenia, OH

Full-time - Entry Level

Xenia, OH

5,001-10,000 employees

Rental and Leasing Services

About the position

The Customer Account Representative role at Rent-A-Center focuses on providing exceptional customer service and facilitating the rental of high-quality goods that enhance customers' lives. This full-time position involves a mix of in-store and delivery responsibilities, ensuring a positive customer experience while maintaining store organization and cleanliness.

Responsibilities

• Provide friendly, top-notch customer experiences through 'white glove' service in stores and customers' homes.
• Obtain new rental orders on the sales floor and over the phone.
• Safely load/unload and install products while following all handling and transportation procedures.
• Maintain an inviting store environment by refurbishing merchandise and keeping the showroom organized and clean.

Requirements

• High school diploma or equivalent.
• Must be at least 18 years of age.
• Valid state driver's license and good driving record.
• Ability to lift and move products such as furniture, electronics, and appliances.
• Great communication and customer service skills.

Nice-to-haves

• Desire to improve customers' lives.
• Hunger to learn the business.
• Grit and determination.

Benefits

• Medical, Dental, Vision, Life Insurance
• Supplemental Life Insurance
• Spouse/Dependent Life Insurance
• Short Term Disability
• Long Term Disability
• Flexible Spending Accounts
• 401(k) Savings Plan with company match
• Paid Time Off
• Legal Insurance
• Identity Theft Protection Plan
• Health Savings Accounts
• Hospital Indemnity
• Critical Illness Insurance
• Accident Insurance
• Limited Purpose Plan