Customer Account Representative

$30,056 - $35,360/Yr

Rent-A-Center - Garfield Heights, OH

Full-time - Entry Level

Garfield Heights, OH

5,001-10,000 employees

Rental and Leasing Services

About the position

The Customer Account Representative role at Rent-A-Center involves providing exceptional customer service and support, ensuring customers have access to high-quality goods that enhance their quality of life. This position includes responsibilities such as delivering and picking up products, maintaining store organization, and contributing to a positive customer experience. The role is full-time with a consistent schedule and offers opportunities for advancement within the company.

Responsibilities

• Provide friendly, top-notch customer experiences through 'white glove' service in stores and customers' homes.
• Obtain new rental orders on the sales floor and over the phone.
• Safely load/unload and install products while following all handling and transportation procedures.
• Maintain an inviting store environment by refurbishing merchandise and keeping the showroom organized and clean.

Requirements

• High school diploma or equivalent.
• Must be at least 18 years of age.
• Valid state driver's license and good driving record.
• Ability to lift and move heavy products such as furniture, electronics, and appliances.
• Great communication and customer service skills.

Nice-to-haves

• Desire to improve customers' lives.
• Hunger to learn the business.
• Grit and determination.

Benefits

• 401(k) matching
• Dental insurance
• Disability insurance
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid Time Off
• Legal Insurance
• Identity Theft Protection Plan
• Hospital Indemnity
• Critical Illness
• Accident Insurance
• Limited Purpose Plan