Customer Application Systems Engineer

$153,280 - $229,920/Yr

AMD - Austin, TX

Full-time - Mid Level

Austin, TX

Computer and Electronic Product Manufacturing

About the position

The Customer Application Systems Engineer at AMD plays a crucial role in driving the integration of AMD processors into various products, ensuring high-quality technology delivery. This position involves providing technical guidance to customers, analyzing and resolving issues, and training sales and support staff, all while fostering a culture of continuous innovation and career development within the Systems Design Engineering team.

Responsibilities

• Provide guidance to ODM/OEM customers on effectively integrating AMD processors into networking and storage products and custom designs.
• Conduct architecture reviews, schematic reviews, and design-in support for customers.
• Analyze, debug, and root cause issues found with AMD processor enabled platforms and collaborate with development teams to provide solutions.
• Train field sales and support staff on the features and uses of AMD products.
• Occasional international travel may be needed.

Requirements

• Expertise in hardware architecture, logic/circuit design and implementation.
• Hands-on experience in design and debugging hardware issues on SoC and x86 platforms.
• Experience with signal integrity and power delivery networks.
• Familiarity with high-speed circuit testing (oscilloscope and JBERT usage).
• Experience with DDR4/5, LPDDR4/5, U/R/LR DIMM JEDEC standards, PCIe4/5, and 1/2.5/10G Ethernet.
• Familiarity with programming/scripting languages (C/C++, Python, Perl, etc.).
• Familiarity with server operating systems (Linux, Windows Server).
• Ability to communicate technical issues and solutions with customers and internal teams.

Nice-to-haves

• Experience in customer-facing roles in a technical capacity.
• Knowledge of AMD products and technologies.

Benefits

• Base pay competitive with the market.
• Annual bonus or sales incentive eligibility.
• Opportunity to own shares of AMD stock.
• Discount on AMD stock through Employee Stock Purchase Plan.
• Comprehensive benefits package.