Customer Authentication Engineer 3

ASGN - Hoover, AL

Full-time

Hoover, AL

Administrative and Support Services

About the position

The Customer Authentication Engineer is responsible for the daily maintenance and operation of authentication and related security systems. This role ensures that security controls are effective in protecting customers, the environment, and employees. The engineer will manage identity and authentication platforms, develop technical documentation, support architecture and engineering issues, and analyze security scenarios to provide data-driven solutions.

Responsibilities

• Performs administration duties for the Identity and Authentication platforms
• Develops and maintains detailed technical documentation related to the Customer Authentication and Identity platforms including on-premise and cloud-based deployments
• Serves as support for architecture, support, engineering, and application development issues related to Customer Authentication and Identity
• Analyzes, troubleshoots, and develops third-party integrations for related authentication and identity tools
• Creates new ways to solve existing production security issues related to authentication
• Evaluates new technologies and processes that enhance authentication capabilities and collaborates with management to enact change
• Establishes plans and protocols to protect data and information systems against unauthorized access, modification, and/or destruction
• Delivers technical reports on daily activities
• Analyzes and advises on new authentication technologies and program conformance
• Maintains knowledge of current and emerging technologies and advancements associated with Omni-channel and Digital Authentication and Identity offerings including Cyber Crime related activities
• Analyzes security scenarios and provides data-driven solutions and recommendations to management
• May offer advice and guidance to junior engineers

Requirements

• Bachelor's degree and four (4) years of experience in Information Security/Technology
• High School Diploma or GED and eight (8) years of experience in Information Security/Technology

Nice-to-haves

• Experience with Agile methodology and SDLC concepts/tools (Git, Atlassian stack)
• Experience with cloud-based technologies and environments such as AWS and Azure
• Experience with Linux/Unix, Windows, scripting (with programming languages such as Bash, PowerShell, or Perl), SQL, LDAP, and web services
• Experience with one or more programming languages such as Java, C#, C/C++, Python, or JavaScript
• Ability to articulate complex technical concepts/scenarios to both technical and non-technical audiences
• Familiarity with FIDO, Webauthn, OTP, Biometrics, and multifactor authentication (MFA) platforms
• Financial services experience
• Relevant security certifications (e.g. CISSP, CIAM, etc.)
• Strong understanding of Active Directory, LDAP, RADIUS, NTLM, Kerberos, and ADFS
• Strong understanding of SAML, OAUTH, OIDC, and JWT
• Strong understanding of TCP/IP network security principles and troubleshooting

Benefits

• Quality career resources
• Training and certifications
• Development opportunities
• Comprehensive benefits package