Customer Authentication Engineer

Regions Financial - Birmingham, AL

Full-time - Entry Level

Birmingham, AL

Credit Intermediation and Related Activities

About the position

The Customer Authentication Engineer at Regions Bank is responsible for managing the daily operations and maintenance of authentication and related security systems. This role ensures that security controls are effective in protecting customers, employees, and the overall environment. The engineer will develop technical documentation, support various engineering and application development issues, and analyze new authentication technologies to enhance security measures.

Responsibilities

• Performs administration duties for the Identity and Authentication platforms
• Develops and maintains detailed technical documentation related to the Customer Authentication and Identity platforms including on-premise and cloud-based deployments
• Serves as support for architecture, support, engineering, and application development issues related to Customer Authentication and Identity
• Analyzes, troubleshoots, and develops third-party integrations for related authentication and identity tools
• Assists with establishing plans and protocols to protect data and information systems against unauthorized access, modification, and/or destruction
• Assists with compiling technical reports on daily activities
• Analyzes and advises on new authentication technologies and program conformance
• Maintains knowledge of current and emerging technologies and advancements associated with Omni-channel and Digital Authentication and Identity offerings including Cyber Crime related activities
• Analyzes security scenarios and provides data-driven solutions and recommendations to management

Requirements

• Bachelor's degree and two (2) years of experience in Information Security/Technology
• Or Associate's degree and four (4) years of experience in Information Security/Technology

Nice-to-haves

• Experience with Agile methodology and SDLC concepts/tools (Git, Atlassian stack)
• Experience with cloud-based technologies and environments such as AWS and Azure
• Experience with Linux/Unix, Windows, scripting (with programming languages such as Bash, PowerShell, or Perl), SQL, LDAP, and web services
• Experience with one or more programming languages such as Java, C#, C/C++, Python, or JavaScript
• Ability to articulate complex technical concepts/scenarios to both technical and non-technical audiences
• Familiarity with FIDO, Webauthn, OTP, Biometrics, and multifactor authentication (MFA) platforms
• Financial services experience
• Relevant security certifications (e.g. CISSP, CIAM, etc.)
• Strong understanding of Active Directory, LDAP, RADIUS, NTLM, Kerberos, and ADFS
• Strong understanding of SAML, OAUTH, OIDC, and JWT
• Strong understanding of TCP/IP network security principles and troubleshooting

Benefits

• Paid Vacation/Sick Time
• 401K with Company Match
• Medical, Dental and Vision Benefits
• Disability Benefits
• Health Savings Account
• Flexible Spending Account
• Life Insurance
• Parental Leave
• Employee Assistance Program
• Associate Volunteer Program