This job is closed
We regret to inform you that the job you were interested in has been closed. Although this specific position is no longer available, we encourage you to continue exploring other opportunities on our job board.
Customer Care Agent
$33,280 - $39,520/Yr
Cutting Edge Irrigation & Lawns - Lindale, TX
posted about 2 months ago
Full-time - Entry Level
Lindale, TX
Administrative and Support Services
About the position
The Customer Care Agent at Cutting Edge Irrigation & Lawns, LLC is a full-time role focused on providing exceptional customer service and support. This position serves as the first point of contact for clients, handling inquiries, scheduling appointments, and ensuring a positive customer experience. The role offers opportunities for professional growth and development within a supportive work environment.
Responsibilities
- Serve as the first point of contact for current and potential clients.
- Answer customer inquiries via phone, email, and in person.
- Address customer concerns and schedule job appointments.
- Inform clients about pricing and services, making recommendations based on their needs.
- Document interactions and maintain an organized job calendar.
- Coordinate with field technicians and service teams for prompt service delivery.
Requirements
- Experience in customer service or a related field, ideally within the home services industry.
- Excellent verbal and written communication skills with a friendly and professional demeanor.
- Strong problem-solving and conflict-resolution skills.
- Proficiency in customer relationship management (CRM) software or similar tools.
- Ability to multitask and prioritize tasks efficiently in a fast-paced environment.
Benefits
- Comprehensive training and ongoing support to enhance techniques and product knowledge.
- Opportunities for advancement and career growth.
- $10,000 life insurance policy.
- A positive and collaborative work environment that values teamwork and customer satisfaction.
