Customer Care Associate - Actively onboarding

$59,000 - $59,000/Yr

Unclassified - Knoxville, TN

Full-time - Entry Level

Knoxville, TN

About the position

The Customer Care Associate plays a vital role in enhancing customer satisfaction by providing assistance in locating products, answering inquiries, and driving sales through effective communication and product recommendations. This position requires a proactive approach to customer service and a strong understanding of store inventory and promotions.

Responsibilities

• Greet customers and provide assistance in locating products, answering questions, and offering suggestions.
• Drive sales through active listening and a consultative approach to recommend products based on customer needs.
• Maintain knowledge of store inventory, current promotions, and sales trends.
• Assist with store organization, restocking shelves, and managing product displays to ensure a clean and visually appealing store environment.

Requirements

• Strong communication skills to interact effectively with customers.
• Ability to listen actively and understand customer needs.
• Familiarity with retail sales techniques and product knowledge.

Nice-to-haves

• Experience in a retail or customer service environment.
• Basic knowledge of inventory management.

Benefits

• Competitive salary ranging from $3,000 to $59,000 per year.