Customer Care Associate - Actively onboarding

$49,000 - $59,000/Yr

Unclassified - Memphis, TN

Full-time - Entry Level

Memphis, TN

About the position

The Customer Care Associate plays a vital role in enhancing customer satisfaction by providing assistance in locating products, answering inquiries, and making recommendations based on customer needs. This position is focused on driving sales through effective communication and maintaining a well-organized store environment.

Responsibilities

• Greet customers and provide assistance in locating products, answering questions, and offering suggestions.
• Drive sales through active listening and a consultative approach to recommend products based on customer needs.
• Maintain knowledge of store inventory, current promotions, and sales trends.
• Assist with store organization, restocking shelves, and managing product displays to ensure a clean and visually appealing store environment.

Requirements

• Strong communication skills to interact effectively with customers.
• Ability to listen actively and understand customer needs.
• Knowledge of retail sales techniques and customer service best practices.

Nice-to-haves

• Experience in a retail environment is preferred but not mandatory.

Benefits

• Competitive salary between $49,000 and $59,000 per year.