Customer Care Associate - Actively onboarding

$49,000 - $59,000/Yr

Unclassified - Zanesville, OH

Full-time - Entry Level

Zanesville, OH

About the position

The Customer Care Associate plays a vital role in enhancing customer satisfaction by providing assistance and recommendations to customers in a retail environment. This position focuses on driving sales through effective communication and product knowledge while maintaining an organized and appealing store atmosphere.

Responsibilities

• Greet customers and provide assistance in locating products, answering questions, and offering suggestions.
• Drive sales through active listening and a consultative approach to recommend products based on customer needs.
• Maintain knowledge of store inventory, current promotions, and sales trends.
• Assist with store organization, restocking shelves, and managing product displays to ensure a clean and visually appealing store environment.

Requirements

• Strong communication skills to interact effectively with customers.
• Ability to listen actively and understand customer needs.
• Knowledge of retail sales techniques and product recommendations.
• Experience in maintaining store organization and visual merchandising.

Nice-to-haves

• Previous experience in a customer service or retail environment.
• Familiarity with inventory management systems.

Benefits

• Competitive salary between $49,000 and $59,000 per year.