Customer Care Associate - Actively onboarding

$35,360 - $35,360/Yr

Unclassified - Ventura, CA

Full-time - Entry Level

Ventura, CA

About the position

The Customer Care Associate is responsible for providing exceptional customer service by assisting customers in locating products, answering inquiries, and making product recommendations. This role focuses on driving sales through active listening and a consultative approach, while also maintaining store organization and inventory knowledge.

Responsibilities

• Greet customers and provide assistance in locating products, answering questions, and offering suggestions.
• Drive sales through active listening and a consultative approach to recommend products based on customer needs.
• Maintain knowledge of store inventory, current promotions, and sales trends.
• Assist with store organization, restocking shelves, and managing product displays to ensure a clean and visually appealing store environment.

Requirements

• Strong communication skills to interact effectively with customers.
• Ability to listen actively and understand customer needs.
• Basic knowledge of retail operations and inventory management.

Nice-to-haves

• Experience in a retail or customer service environment.
• Familiarity with sales techniques and product recommendations.

Benefits

• Competitive hourly wage of $17 per hour.