Customer Care Associate - Actively onboarding

$49,000 - $59,000/Yr

Unclassified - Omaha, NE

Full-time - Entry Level

Omaha, NE

About the position

The Customer Care Associate plays a vital role in enhancing the customer experience by providing assistance, driving sales, and maintaining store organization. This position focuses on engaging with customers, understanding their needs, and recommending suitable products while ensuring the store remains visually appealing and well-stocked.

Responsibilities

• Greet customers and provide assistance in locating products, answering questions, and offering suggestions.
• Drive sales through active listening and a consultative approach to recommend products based on customer needs.
• Maintain knowledge of store inventory, current promotions, and sales trends.
• Assist with store organization, restocking shelves, and managing product displays to ensure a clean and visually appealing store environment.

Requirements

• Strong communication and interpersonal skills.
• Ability to actively listen and understand customer needs.
• Basic knowledge of retail sales and customer service principles.

Nice-to-haves

• Experience in a retail environment.
• Familiarity with inventory management systems.

Benefits

• Competitive salary between $49,000 and $59,000 per year.