Customer Care Associate - Actively onboarding

$35,360 - $35,360/Yr

Unclassified - Colorado Springs, CO

Full-time - Entry Level

Colorado Springs, CO

About the position

The Customer Care Associate role focuses on providing exceptional customer service by assisting customers in locating products, answering inquiries, and driving sales through effective communication and product recommendations. This position is essential for maintaining a positive shopping experience and ensuring the store is organized and visually appealing.

Responsibilities

• Greet customers and provide assistance in locating products, answering questions, and offering suggestions.
• Drive sales through active listening and a consultative approach to recommend products based on customer needs.
• Maintain knowledge of store inventory, current promotions, and sales trends.
• Assist with store organization, restocking shelves, and managing product displays to ensure a clean and visually appealing store environment.

Requirements

• Strong communication skills to interact effectively with customers.
• Ability to listen actively and understand customer needs.
• Basic knowledge of retail operations and inventory management.

Nice-to-haves

• Experience in a retail or customer service environment.
• Familiarity with sales techniques and product recommendations.

Benefits

• Competitive hourly wage of $17 per hour.