Customer Care Associate - Actively onboarding

$37,440 - $37,440/Yr

Unclassified - North Kingstown, RI

Full-time - Entry Level

North Kingstown, RI

About the position

The Customer Care Associate is responsible for providing exceptional customer service by assisting customers in locating products, answering inquiries, and driving sales through a consultative approach. This role involves maintaining knowledge of store inventory and promotions while ensuring a clean and organized store environment.

Responsibilities

• Greet customers and provide assistance in locating products, answering questions, and offering suggestions.
• Drive sales through active listening and a consultative approach to recommend products based on customer needs.
• Maintain knowledge of store inventory, current promotions, and sales trends.
• Assist with store organization, restocking shelves, and managing product displays to ensure a clean and visually appealing store environment.

Requirements

• Strong communication skills to interact effectively with customers.
• Ability to listen actively and understand customer needs.
• Basic knowledge of retail operations and inventory management.

Nice-to-haves

• Previous experience in customer service or retail environment.

Benefits

• Competitive hourly wage of $18 per hour.