Customer Care Associate - Actively onboarding

$37,440 - $37,440/Yr

Unclassified - Annapolis, MD

Full-time - Entry Level

Annapolis, MD

About the position

The Customer Care Associate plays a vital role in enhancing customer satisfaction by providing assistance in locating products, answering inquiries, and driving sales through effective communication and product recommendations. This position requires maintaining a thorough knowledge of store inventory and promotions while ensuring a well-organized and visually appealing store environment.

Responsibilities

• Greet customers and provide assistance in locating products, answering questions, and offering suggestions.
• Drive sales through active listening and a consultative approach to recommend products based on customer needs.
• Maintain knowledge of store inventory, current promotions, and sales trends.
• Assist with store organization, restocking shelves, and managing product displays to ensure a clean and visually appealing store environment.

Requirements

• Strong communication skills to interact effectively with customers.
• Ability to actively listen and understand customer needs.
• Familiarity with retail sales techniques and product recommendations.
• Basic knowledge of inventory management and store organization.

Benefits

• Earn $18 per hour