Customer Care Associate - Annapolis, MD

$37,440 - $37,440/Yr

Verizon Communications - Annapolis, MD

Full-time - Entry Level

Annapolis, MD

Telecommunications

About the position

The Customer Care Associate role in Annapolis, MD focuses on generating retail sales through exceptional customer service and a passion for technology. The position involves understanding customer needs, presenting product insights, and recommending solutions to enhance the Verizon network experience.

Responsibilities

• Generate retail sales by leveraging passion for technology and exceptional customer service.
• Learn and identify customers' needs by creating connections and asking relevant questions.
• Present product insights and recommend solutions to provide customers with a comprehensive sales solution.
• Close sales by effectively communicating and fulfilling customer needs with intuitive tech solutions.

Requirements

• Strong communication skills to interact with customers effectively.
• Ability to learn and understand technology products and services.
• Sales experience or a passion for retail sales.

Nice-to-haves

• Experience in a customer service or retail environment.
• Familiarity with Verizon products and services.

Benefits

• Competitive hourly wage of $18 per hour.