Customer Care Associate - Fort Smith, AR

$49,000 - $59,000/Yr

Verizon Communications - Fort Smith, AR

Full-time - Entry Level

Fort Smith, AR

Telecommunications

About the position

The Customer Care Associate role at Verizon in Fort Smith, AR focuses on generating retail sales through exceptional customer service and a passion for technology. The position involves understanding customer needs, presenting product insights, and recommending solutions to enhance the customer experience and expand the Verizon network.

Responsibilities

• Generate retail sales by leveraging passion for technology and exceptional customer service.
• Learn and identify customers' needs by creating connections and asking relevant questions.
• Present product insights and recommend solutions to provide customers with a comprehensive sales solution.
• Close sales by effectively communicating and fulfilling customer needs with intuitive tech solutions.

Requirements

• Strong communication skills to effectively engage with customers.
• Ability to learn and adapt to new technology and products.
• Experience in retail sales or customer service is preferred.

Nice-to-haves

• Previous experience in a technology-related field.
• Familiarity with Verizon products and services.

Benefits

• Competitive salary between $49,000 and $59,000 per year.