Customer Care Associate - Yonkers, NY

$41,600 - $41,600/Yr

Verizon Communications - Woodbridge Township, NJ

Full-time - Entry Level

Woodbridge Township, NJ

Telecommunications

About the position

The Customer Care Associate role in Yonkers, NY focuses on generating retail sales through exceptional customer service and a passion for technology. The position involves understanding customer needs, presenting product insights, and recommending solutions to enhance the Verizon network experience.

Responsibilities

• Generate retail sales by leveraging passion for technology and exceptional customer service.
• Learn and identify customers' needs by creating connections and asking relevant questions.
• Present product insights and recommend solutions to provide customers with a comprehensive sales solution.
• Close sales by effectively communicating and fulfilling customer needs with intuitive tech solutions.

Requirements

• Strong communication skills to engage with customers effectively.
• Ability to learn and adapt to new technology and products.
• Experience in retail sales or customer service is preferred.

Nice-to-haves

• Previous experience in a technology-related retail environment.
• Familiarity with Verizon products and services.

Benefits

• Competitive hourly wage of $20 per hour.