Customer Care Associate

$37,440 - $37,440/Yr

Avis Budget Group - Kaneohe, HI

Part-time,Full-time - Entry Level

Onsite - Kaneohe, HI

10,001+ employees

Rental and Leasing Services

About the position

The Customer Greeter position at Avis Budget Group involves assisting customers at airport locations, managing customer lines, directing them to the appropriate areas, and answering questions to enhance their travel experience. This role is ideal for individuals seeking a dynamic outdoor work environment without the need for prior experience.

Responsibilities

• Assist customers at airport locations
• Manage customer lines and direct customers to the right location
• Answer customer questions to improve their travel experience
• Provide excellent customer service

Requirements

• High School Diploma or equivalent
• Valid Driver's License
• Basic computer skills (typing, data entry)
• Willingness to work outdoors
• Flexibility to work all shifts
• Ability to stand, walk, or move throughout the rental lot for continuous periods
• Must be able to drive a variety of vehicles
• Must be 18 years of age and legally authorized to work in the United States

Nice-to-haves

• 6 months retail customer service experience in a fast-paced environment

Benefits

• Bi-weekly hourly wage
• On the job training
• Paid time off
• Medical, dental and other insurance
• Flexible spending account for public transportation or parking expenses
• Retirement benefits (401k)
• Employee discounts on car rentals and purchases of Avis/Budget cars