Danaher-posted about 1 year ago
Full-time • Mid Level
Indianapolis, IN
1,001-5,000 employees
Computer and Electronic Product Manufacturing
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The Customer Care Escalation Manager is responsible for managing escalated customer communications and ensuring a positive customer experience by addressing complex issues related to the BEC LS product portfolio. This role involves collaboration across various departments to identify and resolve recurring customer concerns, while also establishing metrics to measure customer satisfaction from order to delivery.
