Customer Care Manager II

Pulte Homes Of MinnesotaBloomington, MN
379d

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About The Position

The position involves responding to service requests in the field, managing those requests according to standard processes, and ensuring customer satisfaction through quality inspections and effective communication. The role requires conducting homeowner assessments, leading root-cause analysis, and collaborating with vendors to execute service work. The ideal candidate will have a strong customer service orientation and basic construction knowledge to address warranty issues effectively.

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