Customer Care Operations Manger

NextdoorSan Francisco, CA
346dHybrid

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About The Position

Nextdoor is seeking a Product Operations Manager for the Customer Care Operations team. This role involves partnering with cross-functional teams to advocate for customers and ensure operational readiness for new product launches. The manager will analyze customer insights, represent the voice of the customer in user experience decisions, and collaborate with various teams to enhance customer support and education. The position is part of a hybrid work environment that combines in-office presence with remote work.

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