Customer Care Specialist I - Payment Solutions
Appfolio•Santa Barbara, CA
393d•$44,304 - $54,288
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About The Position
The Customer Care Specialist I - Payment Solutions at AppFolio plays a crucial role in enhancing customer satisfaction and retention by serving as the primary point of contact between the company, its customers, and payment partners. This position involves mastering AppFolio's payment products, providing exceptional service, and ensuring compliance with payment processing standards. The specialist will work within a team to manage customer inquiries, provide product training, and act as a brand ambassador, ultimately driving success through effective communication and problem-solving skills.
