Customer Care Supervisor

Pinnacle PropaneWylie, TX
463d$49,000 - $68,000

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About The Position

The Customer Care Supervisor at Pinnacle Propane is responsible for leading a team of Customer Care Representatives to ensure exceptional service delivery across multiple service centers. This role involves managing daily operations, handling escalated customer complaints, and collaborating with field District Managers to maintain a strong local presence. The supervisor will also work closely with the Customer Experience team to implement quality and process improvement initiatives, ensuring that customer inquiries are addressed efficiently and effectively.

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