Customer & Collection Associate (Relief)
Matanuska Telecom Association Incorporated•Palmer, AK
474d
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About The Position
The Customer & Collection Associate (Relief) at Matanuska Telecom Association is responsible for protecting company revenues and maintaining cash flows by providing excellent customer service in payment processing and account management. This role involves working with members on payment arrangements, ensuring timely action on delinquent accounts, and maintaining service order quality assurance. The associate will handle various customer inquiries, process payments, and assist with billing audits and corrections, all while ensuring a positive customer experience.
