Customer Data Analyst

$31,200 - $31,200/Yr

Unclassified - Melbourne, FL

posted 2 months ago

Full-time - Entry Level
Melbourne, FL

About the position

The Customer Data Analyst position at our client's Melbourne, FL office is a pivotal role that focuses on the analysis of customer usage and revenue data. This position is essential for providing specific reports that align with various contracts, ensuring that the company meets its obligations and optimizes its data utilization. The Analyst will engage in in-depth analysis to identify improvement opportunities for data collection and reporting processes. This role requires a keen understanding of project management principles, as the Analyst will be responsible for managing project costs, timelines, and quality throughout the entire project lifecycle. In this role, the Analyst will work closely with cross-functional teams to define project objectives and requirements. The ability to translate complex data into actionable insights is crucial, as the Analyst will be expected to present findings to stakeholders and recommend strategies for improvement. The position demands a proactive approach to problem-solving and a strong analytical mindset to drive data-driven decision-making within the organization. Candidates should be prepared to demonstrate their expertise in customer analytics and their ability to contribute to the company's success through effective data management and reporting.

Responsibilities

  • Analyze customer usage and revenue data to provide specific reports according to various contracts.
  • Identify improvement opportunities for data collection and reporting processes.
  • Manage project costs, timelines, and quality throughout the project lifecycle.
  • Define project objectives and requirements in collaboration with cross-functional teams.
  • Translate complex data into actionable insights for stakeholders.

Requirements

  • 2+ years of experience in customer analytics or customer data analytics.
  • Strong analytical skills and attention to detail.
  • Proficiency in data analysis tools and software.
  • Ability to manage multiple projects and meet deadlines.

Nice-to-haves

  • Experience with data visualization tools.
  • Knowledge of project management methodologies.
  • Familiarity with communication services industry.

Benefits

  • Equal employment opportunity employer.
  • Consideration for all qualified candidates without regard to disability or protected veteran status.
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