Customer Engagement Applications Engineer - Optical Inspection

$78,100 - $132,800/Yr

KLA - Boise, ID

Full-time - Entry Level

Boise, ID

Computer and Electronic Product Manufacturing

About the position

The Customer Engagement Applications Engineer for Optical Inspection at KLA plays a crucial role in supporting the Broadband Plasma Division by providing technical expertise and customer engagement. This position focuses on ensuring the adoption and application of KLA's patterned wafer optical inspection systems in semiconductor manufacturing, enhancing yield performance, and maintaining strong client relationships throughout the fabrication process.

Responsibilities

• Develop in-depth expertise in product operation, applications, and customer processes.
• Collaborate with critical customers to ensure KLA products are adopted and applied to their unique problems.
• Support pre-sale activities including product demos, presentations, technical papers, and trade shows.
• Provide post-sale support including customer training, support, and development of new use cases.
• Assist internal customers such as service, engineering, and operations.

Requirements

• Master's Level Degree OR Bachelor's Level Degree with at least 2 years of experience.
• Degree in Engineering, Physics, Chemistry, Material Science or related field.
• Ability to perform complex data/image analysis using data-analysis tools.
• Excellent communication, organizational, analytical, and interpersonal skills.

Nice-to-haves

• Background in IC processing or Semiconductor equipment is desirable but not mandatory.
• Strong teamwork skills with a balance between technical and people skills.

Benefits

• Medical, dental, vision, life, and other voluntary benefits
• 401(K) including company matching
• Employee stock purchase program (ESPP)
• Student debt assistance
• Tuition reimbursement program
• Development and career growth opportunities
• Financial planning benefits
• Wellness benefits including an employee assistance program (EAP)
• Paid time off and paid company holidays
• Family care and bonding leave