Customer Engagement Applications Engineer - Surfscan

$78,100 - $132,800/Yr

Unclassified - Boise, ID

Full-time - Entry Level

Boise, ID

About the position

The Applications Engineer position at KLA is a critical role within the Surfscan Division, focusing on technology that enables wafer, IC, and equipment manufacturers to develop, qualify, and monitor their process tools. This role involves collaborating with customers to ensure the effective adoption of KLA products, providing both pre-sale and post-sale support, and developing in-depth expertise in product operation and customer processes. The position is essential for maintaining strategic client relationships and ensuring high levels of customer satisfaction through technical engagement and support.

Responsibilities

• Develop in-depth expertise in product operation, applications, and customer processes.
• Collaborate with critical customers to ensure KLA products are adopted and applied to their unique problems.
• Support pre-sale activities including product demos, presentations, and technical papers.
• Assist at trade shows to promote KLA products.
• Provide post-sale support including customer training and understanding customer processes.
• Develop new use cases based on customer needs.
• Support internal customers such as service, engineering, and operations.

Requirements

• Master's Level Degree OR Bachelor's Level Degree with at least 2 years of experience.
• Degree in Engineering, Physics, Chemistry, Material Science or related field.
• Ability to perform complex data/image analysis using data-analysis tools.
• Excellent communication, organizational, analytical, and interpersonal skills.
• Teamwork skills with a balance between technical and people skills.

Nice-to-haves

• Background in IC processing or Semiconductor equipment is desirable but not mandatory.

Benefits

• Medical, dental, and vision insurance
• Life insurance
• 401(K) with company matching
• Employee stock purchase program (ESPP)
• Student debt assistance
• Tuition reimbursement program
• Development and career growth opportunities
• Financial planning benefits
• Wellness benefits including an employee assistance program (EAP)
• Paid time off and paid company holidays
• Family care and bonding leave