Customer Engagement Specialist (part-time, 10 month Contract) Southern Mississippi

$72,800 - $72,800/Yr

Paper And

Part-time - Entry Level

Remote

1,001-5,000 employees

Paper Manufacturing

About the position

The Customer Engagement Specialist is a part-time, 10-month contracted role focused on promoting equitable academic support for students through engaging workshops and training sessions. This position is integral to the Professional Learning Team at Paper, aimed at increasing brand awareness and driving student adoption of the educational support system. The role requires a dynamic individual who understands the K-12 education landscape and can effectively communicate with educators and administrators.

Responsibilities

• Lead workshops and informational sessions to promote Paper's brand awareness across district communities.
• Facilitate teacher enablement trainings to educate teachers and administrators about Paper's implementation.
• Grow and nurture relationships with key Paper champions and teachers by providing updated resources.
• Expand grassroots approaches to experiential teacher education and district-wide engagement.

Requirements

• Must reside in Southern Mississippi.
• Comfortable speaking in front of and engaging with large groups.
• 1-2 years of experience in a customer-facing role, preferably in education.
• Working knowledge of the K-12 education industry.
• Must have a laptop and phone for work purposes.
• Proficient in using Twitter and staying current on social media trends.
• Outgoing individual with strong communication skills, energized by engaging with customers, especially teachers and parents.
• High energy and ability to build excitement with customers.
• Self-starter who loves a challenge and is a strong team player.

Nice-to-haves

• Experience leading professional development within a district.
• Experience leading virtual gamified events within a school district.

Benefits

• Competitive salary of $35/hour for preparation and facilitation time.
• Ability to keep all travel points for hotels booked for work-related travel.
• Mileage reimbursement may be available for applicable travel.