Customer Engineer II, API and Integration, Strategic, Cloud

$122,000 - $180,000/Yr

Google - Chicago, IL

Full-time - Mid Level

Chicago, IL

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About the position

The Customer Engineer II, API and Integration role at Google involves partnering with technical sales teams to provide expertise in application integration and cloud solutions. This position focuses on helping customers understand and leverage Google Cloud technologies to enhance their business operations. The role requires strong technical skills, effective communication, and the ability to engage with both technical stakeholders and executive leaders to deliver tailored solutions that address customer challenges.

Responsibilities

• Work with the team to identify and qualify business opportunities, understand key customer technical objections, and develop strategies to resolve technical blockers.
• Share subject matter expertise on API management, application integration platforms, security, and application modernization to support technical relationships with customers.
• Guide prospects through the evaluation process, including technology advocacy, supporting bid responses, product and solution briefings, and proof-of-concepts.
• Collaborate directly with product management to prioritize solutions that impact customer adoption of Google Cloud.
• Demonstrate and prototype integrations using Google Cloud products in customer and partner environments.
• Recommend integration strategies, enterprise architectures, platforms, and application infrastructure for complete solutions on Google Cloud.
• Travel to customer sites, conferences, and related events as needed, acting as a public advocate for Google Cloud.

Requirements

• Bachelor's degree or equivalent practical experience.
• 6 years of experience with cloud native architecture in a customer-facing or support role.
• Experience with API and application integration technologies such as API management or API security.
• Experience engaging with and presenting to technical stakeholders and executive leaders.

Nice-to-haves

• Master's degree in Computer Science, Engineering, Mathematics, or a technical field, or equivalent practical experience.
• Experience with legacy and modern application development, container orchestration systems, middleware technologies, and other applicable platforms.
• Experience with integration architecture patterns, security protocols, enterprise messaging patterns, APIs, SOA, ESB, or BPM.
• Experience with cloud technologies including SaaS applications, iPaaS, business automation solutions, cloud infrastructure, and cloud networking.
• Knowledge of security and understanding of popular API security technologies such as OAuth, mTLS, SAML, JWT, and SSO.
• Understanding of Google Cloud, multi and hybrid-cloud strategies, and associated technologies.

Benefits

• Competitive salary range of $122,000-$180,000 plus bonus and equity.
• Comprehensive health insurance coverage.
• Retirement savings plan with 401(k) options.
• Paid time off and holidays.
• Opportunities for professional development and continued education.