Google - Sunnyvale, CA
posted 4 months ago
As a Customer Engineer at Google Cloud, you will play a pivotal role in facilitating the adoption of cloud computing solutions for a diverse range of clients, including educational institutions, government agencies, and businesses. Your primary responsibility will be to engage with customers to understand their unique business and technical requirements, and to present practical and effective solutions utilizing Google Cloud products. You will work closely with technical sales teams to differentiate Google Cloud offerings, helping prospective and existing customers grasp the full potential of cloud technology. This involves developing creative cloud solutions and architectures tailored to solve specific business challenges, conducting proofs of concept, and addressing any technical questions or roadblocks that may arise during the engagement process. In this role, you will also be responsible for problem-solving key technical issues for customers, collaborating with product marketing management and engineering teams to stay informed about industry trends, and suggesting enhancements to Google Cloud products. Your expertise in enterprise infrastructure modernization will be crucial as you support the technical relationship with customers, providing technology advocacy, assisting with bid responses, and conducting product and solution briefings. You will guide customers through assessments of their existing legacy application environments, offering recommendations for prioritization roadmaps for infrastructure and application modernization. Google Cloud is committed to fostering an inclusive and respectful work environment, promoting equal opportunities for all employees. As part of a diverse team, you will contribute to the mission of accelerating organizations' digital transformation through the delivery of enterprise-grade solutions that leverage Google's cutting-edge technology. With customers in over 200 countries and territories, your work will directly impact their ability to grow and address critical business challenges.