Google - New York, NY

posted about 1 month ago

Full-time - Mid Level
New York, NY
5,001-10,000 employees
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About the position

As a Customer Engineer III in Data Analytics at Google Cloud, you will play a pivotal role in helping organizations leverage the power of cloud computing to enhance their productivity and collaboration. Your primary responsibility will be to facilitate the adoption of Google Cloud products by educational institutions, government agencies, and various businesses. You will engage with customers to understand their unique business and technical requirements, and you will deliver tailored solutions that address their challenges. This role requires a deep understanding of cloud native architecture and the ability to communicate complex technical concepts to both technical stakeholders and executive leaders. In this position, you will collaborate closely with technical sales teams, acting as a subject matter expert in data analytics. You will assist in problem-solving key technical issues, ensuring that customers can effectively utilize Google Cloud products. Your work will involve liaising with product marketing management and engineering teams to stay informed about industry trends and to contribute to enhancements of Google Cloud offerings. You will also engage in proofs of concept, troubleshoot technical questions, and guide customers through database migrations and the entire data lifecycle. The role emphasizes a commitment to diversity and inclusion, fostering an environment where all team members can thrive. Google Cloud is dedicated to accelerating digital transformation for organizations worldwide, providing enterprise-grade solutions that utilize cutting-edge technology. As part of this team, you will help customers in over 200 countries and territories solve their most critical business problems, making a significant impact on their operations and growth.

Responsibilities

  • Identify and qualify business opportunities related to data lifecycle aspects.
  • Understand key customer objections and develop strategies to resolve technical blockers.
  • Share in-depth data analytics expertise to support technical relationships with customers.
  • Support bid responses, product and solution briefings, and proof-of-concept work.
  • Partner directly with product management to prioritize solutions impacting customer adoption of Google Cloud.
  • Identify business and technical requirements and conduct full technical discovery.
  • Architect client solutions to meet gathered requirements.
  • Demonstrate and prototype integrations of Google Cloud products in customer environments.
  • Prepare and deliver sales messaging to highlight the Google Cloud value proposition.

Requirements

  • Bachelor's degree or equivalent practical experience.
  • 10 years of experience with cloud native architecture in a customer-facing or support role.
  • Experience with Big Data technologies or concepts, such as analytics warehousing, data processing, data transformation, data governance, data migrations, ETL, ELT, SQL, NoSQL, performance or scalability optimizations, or batch versus streaming.
  • Experience engaging with and presenting to technical stakeholders and executive leaders.

Nice-to-haves

  • Experience in technical sales or consulting in cloud computing, data analytics, or Big Data.
  • Experience with architecture design, implementing, tuning, schema design, and query optimization of scalable and distributed systems.
  • Experience with aspects of cloud computing (infrastructure, storage, platforms, and data) and understanding customer buying behavior.
  • Experience with developing data warehousing, data lakes, batch/real-time event processing, streaming, data processing (ETL/ELT), data migrations, data visualization tools, and data governance on cloud native architectures.
  • Ability to understand customer requirements and design technical architectures.

Benefits

  • Competitive salary range of $142,000-$214,000 plus bonus and equity.
  • Comprehensive health insurance coverage.
  • Retirement savings plan with 401(k) options.
  • Paid time off and holidays.
  • Opportunities for professional development and continued education.
  • Diversity and inclusion programs.
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