Customer exp. Manager- pt Time Kilgore

$27,269 - $53,019/Yr

Michaels - Kilgore, TX

Full-time - Entry Level

Onsite - Kilgore, TX

Sporting Goods, Hobby, Musical Instrument, Book, and Miscellaneous Retailers

About the position

The Customer Experience Manager at Michaels Stores Inc. is a part-time role focused on overseeing retail sales operations and ensuring exceptional customer service. This position is crucial for maintaining store standards and leading a team of retail sales workers to enhance the shopping experience for customers.

Responsibilities

• Supervise and lead retail sales staff to ensure high levels of customer service.
• Manage daily operations of the store, including inventory management and merchandising.
• Train and develop team members to improve performance and customer engagement.
• Handle customer inquiries and resolve issues to maintain satisfaction.
• Monitor sales performance and implement strategies to achieve sales goals.

Requirements

• High School Diploma or equivalent required.
• Previous experience in retail management or supervisory role preferred.

Nice-to-haves

• Experience in a customer service-oriented environment.
• Strong leadership and communication skills.

Benefits

• Competitive hourly wage between $12.50 and $13.50.
• Opportunities for career advancement within the company.