Customer Experience Agent I
Speedway Motorsports•Lincoln, NE
325d•Remote
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About The Position
The Customer Experience (CX) Agent I is an entry-level member of the CX Sales Chapter and is the first point of contact for Speedway Motors retail customers. This role is sales-focused, and the primary duties are answering inbound phone calls to place customer orders, answer basic product-related questions, and answer questions about the status of previous orders. The CX Agent I is expected to utilize digital web resources while assisting customers over the phone in real-time.
