Customer Experience Assistant

$45,739 - $45,739/Yr

Agropur - Eden Prairie, MN

Full-time - Entry Level

Eden Prairie, MN

Food Manufacturing

About the position

The Customer Service Assistant role at Agropur involves generating, reviewing, and validating weekly reports while ensuring digital documentation is captured to support sales-related workflows. The position requires effective communication with customers regarding their orders and documents, contributing to a healthy work/life balance and offering opportunities for advancement.

Responsibilities

• Generate, review, and validate weekly reports.
• Follow protocol to ensure digital documentation is captured.
• Support sales-related workflows.
• Respond to customer questions regarding orders and documents.

Requirements

• Minimum one (1) year of customer service experience in a professional office environment required.
• High School Diploma or equivalent required.
• Demonstrate excellent organizational skills and ability to establish priorities and meet deadlines.
• Communicate effectively in English both verbally and in writing.
• Demonstrate attention to detail and accuracy in work.
• Basic computer skills with Microsoft Excel, Power Point, Word, Outlook, and field-specific software.

Nice-to-haves

• Equivalent combination of education and/or experience may be considered.

Benefits

• Medical, Dental, Vision, Life Insurance
• Short and Long-term Disability Insurance
• 401(k) with up to 7% company contributions
• 3 Weeks PTO
• Paid holidays and 2 floating holidays
• Paid parental leave
• Advancement Opportunities
• Healthy work/life balance