Customer Experience Assistant
North County Transit District•Oceanside, CA
485d•$38,626 - $57,574
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About The Position
The Customer Experience Assistant (CEA) at North County Transit District (NCTD) plays a crucial role in delivering exceptional customer service to transit passengers. This position involves assisting customers at various service locations, including the District Call Center and on-board transit modes, ensuring a positive and enjoyable transit experience. The CEA is responsible for handling inquiries, resolving issues, and providing information about transit services while maintaining high standards of communication and service delivery.
