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The USA Exchange - Goldsboro, NC
posted 2 months ago
Full-time - Entry Level
Goldsboro, NC
Insurance Carriers and Related Activities
About the position
The Customer Experience Associate at Seymour Johnson Express is responsible for enhancing customer satisfaction through proactive engagement and tailored solutions. This role focuses on understanding customer needs, providing effective recommendations, and fostering brand loyalty within the Exchange's retail environment.
Responsibilities
- Drive customer experience through proactive and customer-focused behaviors.
- Evaluate customer needs by actively listening and providing solutions.
- Make recommendations to maximize customer satisfaction and brand loyalty.
Requirements
- Completion of high school or equivalent education.
- Retail experience is preferred.
- Demonstrated willingness and potential for additional responsibility.
Benefits
- Competitive salary ranging from $15.00 to $19.44 per hour.
