Customer Experience Banker
Unclassified•Morgantown, WV
520d
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About The Position
The Customer Experience Banker role is designed to provide a welcoming and inclusive environment where employees are empowered to assist customers in achieving their financial goals. This position acts as a Financial Concierge for walk-in customers, focusing on building and maintaining consumer and business customer relationships by identifying their financial needs and recommending suitable banking products and services. The role emphasizes exemplary customer service, transaction processing, and customer education on various bank offerings.
