Unclassified

posted 2 months ago

Full-time

About the position

Place des Fêtes is a distinguished wine bar located in a vibrant neighborhood, recognized for its commitment to exceptional service and quality. We are currently seeking a dedicated and friendly Host/Hostess to join our team. In this role, you will be instrumental in creating a welcoming atmosphere for our guests, ensuring that their experience is memorable from the moment they arrive until they leave. Your primary responsibilities will include managing reservations, ensuring smooth guest flow, and providing outstanding customer service. You will be the first point of contact for our guests, setting the tone for their visit and ensuring that they feel valued and appreciated. As a Host/Hostess, you will foster personal connections with guests, ensuring that each individual feels special and attended to. You will maintain meticulous attention to detail in all aspects of service, from managing the reservation system to handling guest inquiries and correspondence. Your role will also involve utilizing your knowledge of hospitality software and systems effectively, ensuring that all operations run smoothly. An excellent memory for guest preferences and names will be crucial in providing a personalized experience that keeps guests coming back. We are looking for someone who possesses exceptional verbal and written communication abilities, strong problem-solving skills, and the ability to think quickly in a fast-paced environment. A natural talent for building rapport with guests is essential, as is experience with reservation and point-of-sale systems. If you have a keen memory for names and faces, and you thrive in a dynamic environment, we would love to hear from you and see how you can contribute positively to our team.

Responsibilities

  • Foster personal connections with guests, ensuring a memorable experience.
  • Maintain meticulous attention to detail in all aspects of service.
  • Assist in managing the reservation system and handle correspondence as needed.
  • Utilize your knowledge of hospitality software and systems effectively.
  • Demonstrate an excellent memory for guest preferences and names.

Requirements

  • Exceptional verbal and written communication abilities.
  • Strong problem-solving skills and the ability to think quickly.
  • A natural talent for building rapport with guests.
  • Experience with reservation and point-of-sale systems.
  • A keen memory for names and faces.
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