Five Below - West Jordan, UT
posted about 1 month ago
The Customer Experience Manager (CEM) at Five Below plays a crucial role in enhancing customer satisfaction and driving sales. Reporting to the Store Manager, the CEM leads the front-end operations, ensuring a clean and safe environment while managing cash operations. This position emphasizes creating a positive customer experience and fostering a culture of teamwork and accountability among associates. The CEM is responsible for achieving key performance indicators and embodying the Five Below values to inspire both customers and team members.