Customer Experience Manager - Full Time
Michaels•Northville, MI
491d
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About The Position
The Customer Experience Manager at Michaels is responsible for delivering a customer-centric shopping experience by managing front-end operations and leading omnichannel processes. This role involves ensuring compliance with company policies, maintaining store recovery standards, and providing friendly customer service. The manager will also oversee the training and development of the customer experience team, plan in-store events, and manage shrink and safety programs.
