Five Below - Pottstown, PA
posted about 2 months ago
The Customer Experience Manager (CEM) at Five Below is responsible for leading the store's front-end operations and ensuring exceptional customer service. This role involves managing associates, driving sales, maintaining store cleanliness, and adhering to company policies while fostering a positive shopping experience. The CEM plays a crucial role in achieving customer satisfaction goals and is part of the management team that embodies the company's values and culture.