Customer Experience Manager PT
Michaels•Detroit, MI
496d
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About The Position
The Customer Experience Manager PT at Michaels is responsible for delivering a customer-centric shopping experience by managing front-end operations and leading omnichannel processes. This role involves ensuring compliance with company policies, training team members, and maintaining store recovery standards to uphold the brand's promises. The manager will also oversee customer service, assist with inventory processes, and serve as the Manager on Duty (MOD).
