Customer Experience Manager
The Home Depot•Thousand Oaks, CA
462d•$62,000 - $72,000
This job is no longer available
There are still lots of open positions. Let's find the one that's right for you.
About The Position
The Customer Experience Manager (CXM) at Home Depot is a key member of the store leadership team responsible for overseeing the execution of store standards, focusing on customer service, operational processes, and department readiness. The CXM plays a crucial role in coaching associates, managing customer service escalations, and ensuring a safe and efficient store environment. This position requires effective communication of priorities, completion of daily tasks, and maintaining smooth store operations, often acting as the sole manager on duty.
