Customer Experience Manager
PharosIQ•Philadelphia, PA
440d•$70,000 - $85,000•Remote
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About The Position
The Customer Experience Manager at PharosIQ is responsible for overseeing the entire customer journey for clients, ensuring that their brand experience aligns with their goals and exceeds expectations. This role involves developing strategies to optimize customer interactions, fostering strong relationships with key accounts, and collaborating with cross-functional teams to deliver a cohesive experience. The position requires strong leadership, communication, and project management skills to effectively engage with clients and internal teams.
