Customer Experience Manager
Igt Glass Hardware•Miami Lakes, FL
491d•$60,000 - $60,000
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About The Position
The Customer Experience Manager at IGT Glass Hardware is responsible for leading a team focused on delivering exceptional customer service and driving sales performance. This role involves mentoring team members, setting performance goals, and enhancing the overall customer journey through effective communication and collaboration across departments. The manager will also analyze customer feedback and implement strategies to improve satisfaction and loyalty, while acting as the escalation point for complex issues.
