Five Below - Antioch, CA
posted about 1 month ago
The Customer Experience Manager (CEM) at Five Below plays a crucial role in enhancing customer satisfaction and driving sales. Reporting to the Store Manager, the CEM leads the front-end operations, manages cash handling, ensures store cleanliness, and trains associates to deliver exceptional customer service. The CEM is responsible for achieving customer satisfaction goals and fostering a positive shopping experience, embodying the company's values and culture.