Customer Experience Manager
Michaels•Danbury, CT
495d•$34,320 - $46,800
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About The Position
The position involves managing front-end operations in a retail environment to ensure a customer-centric shopping experience. The role includes leading omnichannel processes, maintaining store recovery standards, and delivering friendly customer service. The individual will assist the Store Manager in adhering to Standard Operating Procedures (SOPs) and company policies, while also being responsible for training and developing team members.
