The Home Depot - Rock Springs, WY
posted 20 days ago
The Customer Experience Manager is responsible for overseeing and enhancing the overall customer journey, ensuring that all interactions with the company are positive and meet customer expectations. This role involves analyzing customer feedback, implementing strategies to improve service delivery, and collaborating with various departments to create a seamless experience for customers. The manager will lead a team dedicated to customer service excellence and will be instrumental in driving customer satisfaction and loyalty.