Assa Abloy - Austin, TX
posted 16 days ago
The Customer Experience Manager for Physical Access Control Solutions (PACS) is responsible for ensuring customers achieve their desired outcomes while using the company's products or services. This role focuses on maintaining long-term relationships with customers, maximizing product value, driving activation rates, and reducing customer churn. The position requires proactive leadership to enhance customer experience and operational efficiency, collaborating with various departments to deliver solutions that meet customer expectations.