Customer Experience Manager
Michaels•Vista, CA
497d•$35,360 - $47,216
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About The Position
The Customer Experience Manager is responsible for delivering a customer-centric shopping experience by managing front-end operations and leading omnichannel processes. This role involves ensuring compliance with company policies, training team members, and maintaining store recovery standards to uphold the brand's promises. The manager will also assist in various operational tasks, including cash reconciliation, inventory processes, and event planning, while serving as a role model for customer service excellence.
